Privacy Policy for AuctionKoi.com

AuctionKoi.com (“us”, “we”, or “our”) is a koi auction website owned and operated by Select Koi Inc., a US-based company. Our website, AuctionKoi.com, is designed to provide a platform for customers to bid on and purchase koi fish from reputable Japanese breeders.

Your privacy is our top priority. This Privacy Policy applies to all the services provided by AuctionKoi.com, and describes the types of information we collect, how it is used, and your rights to update, modify or delete your personal information.

By using our services, you consent to the collection, use, and disclosure of your information as outlined in this Privacy Policy.

1. Information We Collect

When you register for an account on AuctionKoi.com, we collect the following information to deliver our services to you:

      • Your name

      • Mailing Address

      • Email Address

      • Contact phone number

      • Billing and payment information

2. How We Use Your Information

We use your personal data in the following ways:

      • To manage and maintain your account

      • To process and fulfill koi purchases, including payment processing and shipping

      • To send transactional emails, such as order confirmations, shipping notifications, and payment-related information

      • To send promotional and marketing emails, if you have opted into our email system

      • To communicate any changes or updates to our services or policies

      • To improve and analyze the performance of our website

3. Sharing your information

We do not sell or share your personal information with third parties, except when necessary to fulfill our services, as follows:

      • We share your payment information with our payment processor, solely for the purpose of processing your payment transactions.

      • We share your shipping information with our chosen courier or postal services for delivering the Koi fish you have purchased.

4. Your Choices and Rights

You may update, modify, or delete your personal information or deactivate your AuctionKoi.com account at any time by sending us a request to our customer support.

You may choose to unsubscribe from our marketing emails by following the “unsubscribe” link or instructions provided in our promotional emails or by contacting our customer support.

5. Data Security

We have implemented and maintain appropriate security measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. However, no method of data storage or transmission is 100% secure, thus we cannot guarantee absolute security.

6. Children’s Privacy

AuctionKoi.com is not intended for use by individuals under the age of 18. We do not knowingly collect personal data from minors. If you become aware that a child has provided us with personal data, please contact us immediately, and we will take steps to delete such information from our system.

7. Updates to this Privacy Policy

We may update the Privacy Policy from time to time, and any changes will be posted on this page. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

8. Contact Us

If you have any questions or concerns regarding this Privacy Policy or our practices, please contact us at:

AuctionKoi.com
Select Koi Inc.
2253 Boyds Creek Hwy
Sevierville, TN 36876
+1 (865)-437-9242

contact@auctionkoi.com

Thank you for choosing AuctionKoi.com for your koi fish purchase. We take your privacy seriously and are committed to providing a secure and enjoyable experience.